3801 E Florida Ave, Ste 350
Denver, CO 80210


President, Executive Director & CEO
Kim States

Year Established

Service Area
Adams, Arapahoe, Boulder, Broomfield, Clear Creek, Denver, Douglas, Elbert, Gilpin, Jefferson, Washington, and Yuma counties in Colorado

Mission Statement
BBB’s mission is to be the leader in advancing marketplace trust. We do this by:
• Setting standards for marketplace trust
• Encouraging and supporting best practices by engaging with and educating consumers and businesses
• Celebrating marketplace role models
• Calling out and addressing substandard marketplace behavior
• Creating a community of trustworthy businesses and charities

About Us
BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. All BBB services to consumers are free of charge. BBB provides objective advice, free BBB Business Profiles on more than 5.3 million businesses, 11,000 Charity Reviews, dispute resolution services, alerts and educational information on topics affecting marketplace trust. Please visit for more information.

Engagement Opportunities: 

Torch Awards
The Torch Awards are an annual ceremony during which BBB recognizes local businesses and charities that demonstrate an exceptional commitment to ethics. Guests enjoy a catered dinner and drinks, and honor the prestigious businesses and nonprofits keeping ethics alive in our community. To purchase tickets or inquire about a corporate sponsorship, please visit

Arbitration and Mediation
BBB actively seeks trained arbitrators and mediators as volunteers for our dispute resolution process. Arbitration and mediation are effective and inexpensive ways to resolve business/consumer disputes before they escalate. To find out how to volunteer,

Become a BBB intern
BBB’s internship program offers professional experience for candidates interested in BBB’s Operations, Business Development, Marketing, Public Relations, Business Relations, Nonprofits Program, and Events and Social Media. BBB Interns gain valuable and transferable skills, as well as a leg up in today’s competitive job market. To learn more, visit

Ethics Education
BBB offers students ethical decision-making tools through our LIFT program. Those who want to get involved may volunteer their time, sponsor a program, or make a one-time donation. To find out more, visit

Student Scholarships
BBB believes that preparing an ethical workforce is essential to generating economic growth in Colorado. For this reason, BBB provides a variety of student scholarships, ranging from $1000 to $15,000 and for both general and industry-specific purposes. Denver Scholarship Foundation matches every dollar we receive in scholarship donations. To find out more, visit

Corporate Event Sponsorships
BBB offers local businesses the opportunity to sponsor many events throughout the calendar year. Sponsoring a BBB event provides an exclusive opportunity for networking, advertising, and a chance to demonstrate a commitment to ethics in the marketplace. To learn more, visit

Business Accreditation
For businesses that meet BBB’s Standards for Trust, BBB offers a variety of accreditation packages. BBB Accredited Businesses may use BBB’s logo on their advertising materials, and receive exclusive discounts for services such as advertising and dispute mediation/arbitration. For more information, go to

Charity Accreditation
BBB Serving Denver/Boulder offers local area 501c3 nonprofit organizations that meet all 20 BBB Standards for Charity Accountability the opportunity to participate in the BBB Accredited Charity Seal Program. This seal grants organizations use of the BBB Accredited Charity logo, to assure donors that their organizations are operating responsibly. The goal of the BBB Accredited Charity Seal Program is to offer a highly visible accountability tool that will help inform donors, assist charities in establishing their commitment to ethical practices, and encourage greater confidence in giving. For more information, visit

Board of Directors: 

Greg Livin

Lisa McAlister
Foundation Chair

Stephen Boane

Chuck Born

Tom Brock

David Brown

Bill Cook

Brian Cook

John Eckstein

Sue Fuqua

Jaleh Gerdemann

James Horning

Erin Iwata

Scott Kaplan

Daniel Olvera Leal

Jennifer Mayes

Carlos Pacheco

Vicki Pine

Kim Ritter

Christopher Stengle

Richard Whipple

Michael Watkins

Eugene Wilkerson

Matt Zurcher